How do I add nicotine to my E-liquid?
We will provide you with e-liquid containing no nicotine in a 100ml bottle, we will also supply you with pharmaceutical grade nicotine shots in 10ml bottles which you simply mix yourself to the desired strength to make up 100ml of e-liquid. For example, add 1 shot for 1.5mg, 2 shots for 3mg and 3 shots for 6mg (per 100ml bottle). Simply mix, shake & vape! Full instructions included in every order.
My item has reached me damaged/faulty what should I do now?
In this unlikely event, we advise all customers that any issues must be communicated within 7 days of the delivery taking place. Please CONTACT US at your earliest convenience by using the contact section on our website.
We aim to respond to all emails within 24 hours and will do all we can to resolve any issues as efficiently as possible.
Can I collect my order?
We do not offer customer collection as we operate from multiple storage facilities that do not allow public access. However, we do offer a FREE delivery service to all UK Mainland locations!
When will I receive my order?
We aim to dispatch within 24-hours, on average delivery takes 3-5 working days once despatched.
I have missed my delivery! What will happen now?
Not to worry! Most of our products fit through the letterbox, however if for any reason they can’t go through the letterbox, the courier will leave a card at the delivery location and will outline further guidelines with respect to rearrangement of delivery or the option to collect from your local depot.
The address on my order is wrong, can this be changed?
Unfortunately, for security reason, we are unable to change your address once the order has been confirmed and paid. In this instance, we advise you to contact us to cancel the order, and then purchase the item again with the correct delivery address.
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